Robotic Process Automation (RPA) Services — Our Capabilities
Comprehensive robotic process automation (rpa) services capabilities delivered by certified specialists.
Process Assessment & ROI Analysis
We identify automation candidates, calculate potential ROI, and prioritise a bot development roadmap.
Attended Automation
Bots that work alongside your employees — triggered by user actions to handle data lookup, form filling, and system navigation.
Unattended Automation
Fully autonomous bots running scheduled or event-triggered processes with no human interaction required.
Intelligent Document Processing
OCR and AI-enhanced bots that extract, validate, and process data from unstructured documents — invoices, forms, contracts.
RPA Centre of Excellence
We help you build an internal RPA CoE — governance frameworks, bot development standards, and team training.
Bot Maintenance & Management
Ongoing monitoring, error handling, and bot maintenance to keep automations running reliably as source systems change.
Our Delivery Process
A structured, transparent process designed to deliver results — not just outputs.
Process Discovery
We document process steps, exceptions, and volumes — calculating the automation potential and expected ROI for each candidate.
Bot Design
Detailed process design documents (PDDs) define every bot action, decision point, and exception path before development begins.
Bot Development
Bots are built in your chosen RPA platform — UiPath, Automation Anywhere, or Blue Prism — in a development environment first.
UAT & Testing
User acceptance testing across normal and exception scenarios, with performance testing at production data volumes.
Deployment & Monitoring
Bots are deployed to production with monitoring dashboards, alert rules, and documented escalation procedures.
Why It Matters
Tools & Technologies
Industry-standard platforms and frameworks we use to deliver robotic process automation (rpa) services.
Clients Who Trust Rapson
Frequently Asked Questions
Ideal candidates are high-volume, rule-based, repetitive tasks involving structured data — invoice processing, payroll data entry, compliance reporting, customer onboarding, and system reconciliation are common examples.
RPA is designed to handle repetitive, low-value tasks — freeing employees for judgment-intensive, creative, and customer-facing work. Most organisations use RPA to scale operations without adding headcount, not to reduce existing staff.
We design comprehensive exception handling for every bot — routing unusual cases to human queues for review rather than failing silently. Exception management is a core part of every RPA design.
Bot maintenance is included in our managed service. When underlying applications or interfaces change, we update bots to ensure continuity — typically within agreed SLA timescales.
